SHIPPING
US DOMESTIC SHIPPING
Our printing partner has facilities located across the globe and will chose the closest to your address in order to diminish carbon footprint. Shipping details available here: https://www.printful.com/shipping
INTERNATIONAL SHIPPING
Our printing partner has facilities located across the globe and will chose the closest to your address in order to diminish carbon footprint. Shipping details available here: https://www.printful.com/shipping
We don’t ship to some countries because of legal restrictions or shipping carrier limitations.
The list of restricted countries may change depending on world events, but for now, we do NOT ship to the following destinations:
Crimea, Luhansk, Donetsk and other regions in Ukraine
Russia
Belarus
Ecuador
Cuba
Iran
Syria
North Korea
Afghanistan
Bhutan
Brunei
Chad
Laos
Libya
Mongolia
Samoa
South Sudan
Timor-Leste
Turkmenistan
Yemen
About taxes on global orders: Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
Keep in mind that customs agencies often calculate duties/fees based on the declared retail price.
RETURNS
RETURNS & EXCHANGES
As we sell swimming gears / sportswear and intimate clothes we can not accept returns of any kind due to hygienic restrictions.
REFUNDS
All sales are final and no refund will be issued. Please check carefully the SIZE CHARTS mentioned for every single product in metric and imperial units. In case of proven malfunction of one of our artices please contact us at the email mentioned below (questions); we will manage a way to replace the article (this might require supplementary costs depending on the nature of the damage or malfunction).
QUESTIONS
If you have any questions concerning our return policy, or if you encounter difficulties with our products please contact us at: info@ray-play.com. We answer to e-mails usually in the next 2 working days.